Portfolio
ANZCO Foods
Background
When Ember Technology began working with ANZCO Foods in 2019, sales orders were received through multiple portals and manually entered across several internal systems. This fragmented process was time-intensive, prone to human error, and increasingly unsustainable as volumes grew.
After another provider was unable to successfully deliver an automation solution, ANZCO Foods engaged Ember Technology to design and implement its first robotic process automation initiative.
ANZCO Foods is one of New Zealand's largest exporters. Exporting premium beef and lamb, ANZCO works closely with Kiwi farmers, they produce high-quality, sustainable food enjoyed in more than 80 countries around the world. With annual sales of $1.85 billion and a truly global reach, ANZCO represents New Zealand on the world stage, delivering trusted, premium products while supporting the farming communities New Zealand is built on.
About The Client
The Challenge
ANZCO Foods required a solution that could:
01.
Integrate multiple sales portals into a single workflow
02.
Eliminate manual data entry across systems
03.
Support business-critical processes with high reliability
04.
Ensure well-tested calculations and processes
Key Outcomes
Order Automation
End-to-end automation of sales order processing
Manual Elimination
Elimination of manual data entry across multiple systems
Error Reduction
Reduced risk of human error in business-critical workflows
Our Solution
Ember Technology took a structured, step-by-step approach to implementation, automating one portal at a time before progressively expanding the workflow. This phased rollout ensured stability, reduced risk and allowed ANZCO Foods to build confidence in automation as each stage was delivered.
The final solution fully automated ANZCO Foods’ sales order processing. All orders now move through a single centralised workflow and are automatically distributed across the required internal platforms, including Load Out.
This project marked ANZCO Foods’ first automation initiative and was delivered before comparable off the shelf solutions were available, setting a new standard for internal efficiency and innovation.
